Parlaxy complies with all laws and regulations regarding international shipping and customs procedures. We are confident that our service does not violate the law. Travelers have the full right to choose the items they are willing to deliver and to purchase them solely with their own funds. We recommend all users to familiarize themselves with applicable customs duties in advance to avoid any unpleasant surprises.
Additionally, we adhere to strict security rules and monitor each order for . In the event of such items being detected, they are immediately removed from the system, and users attempting to engage in dishonest actions are permanently blocked. We are constantly working to ensure the security and legality of our service so that our users can enjoy the convenience of shipping items worldwide without any violations.
We also ask all members of the Parlaxy community to adhere to the following general code of conduct within the service:
Be polite:
Please treat each other with respect. We do not support the use of profanity, aggression, or threats.
Respond to messages:
Users are requested to respond to received messages within 48 hours. We also recommend travelers to notify buyers of their arrival at the destination at least one day before the planned departure date.
Protect yourself from scammers:
For your safety, we offer two-step verification, secure payments, and round-the-clock customer support. Remember to keep your correspondence in our chat and avoid agreeing to suspicious deals outside the platform. Make sure you understand and are prepared to pay the necessary customs duties.
Do not conduct transactions outside Parlaxy:
Parlaxy provides a reliable payment system and ensures complete security for travelers and buyers. All transactions conducted outside the system do not align with the values and rules of the service and may threaten the security of users. If you are asked to order/deliver goods outside the service, please contact our .
Complete your profile with information about yourself:
We ask all users to complete their profile on Parlaxy, add information about themselves, and upload a photo. This will increase your trustworthiness and help you get more responses on the platform. Your personal information, such as email or credit card number, will not be displayed in the public profile.
Show tolerance:
We are against any manifestations of aggression and intolerance in the community. We are also ready to take action if any user harms other participants. For example, by spreading spam or urging deals outside the service.
If you violate any of these rules, you will receive a warning. In the event of a recurrence, we will block the user's account.