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What to do if the traveler doesn't respond to messages?

  1. Help Center
  2. For buyers
  3. What to do if the traveler doesn't respond to messages?

According to Parlaxy rules, the traveler must respond to messages within 48 hours and arrange a meeting with the buyer a day before arrival.

If the traveler does not respond to your messages after several attempts to contact them, please contact our , and we will reach out to them on your behalf.