When registering on Parlaxy, we ask you to confirm your identity through email. This step is aimed at protecting our users from fraud and spam, ensuring that you interact with real people. All travelers undergo mandatory document verification. Don't worry, your personal data is stored securely and never displayed in an open profile.
For your safety and convenience, we recommend that travelers and buyers agree in advance to meet in public places. Many users prefer to meet in parks, cozy cafes, or hotels where the traveler is staying. Use our built-in chat to coordinate a convenient time and meeting place.
To assess the reliability of a traveler, we use a special rating system. Most users leave their ratings and reviews after a successful delivery. We also encourage you to share your experience as it helps future users. In case of difficulties with another participant, feel free to contact our
We oppose the use of profanity, aggression, and threats. Violating these rules will result in a warning. In case of repeated violations, your account may be blocked.
You can read the Terms of Use (Offer Agreement) by following this link. By placing an order or a journey, you agree to these rules.
Detailed information about all the nuances of our service can be found in the Help Center
To start, create a trip: tell the shopper community on Parlaxy where and when you're going. It is preferable to create trips when you already have purchased tickets. Next, you can wait for offers from customers or view the order feed yourself, responding to those orders that are interesting to you. Before creating a trip, you will need to go through ID verification. You can read about why this is necessary and how we store personal data in the Help Center
Choose profitable offers that align with the time you'll spend on the purchase and the reward amount. Clarify all details with the customer, such as size, color, etc.
Coordinate with the customer on a meeting place and time that suits both of you to hand over the purchase, as well as the amount of compensation you will receive. You can propose a different amount than initially indicated by the buyer.
Buy the necessary item or items. Yes, the traveler initially purchases everything in the order with their own money. Why is this important? It ensures that you know exactly what you’re packing in your suitcase and that the item complies with air safety regulations during transport. Additionally, you avoid financial risks or fraud in case the buyer does not collect the order. You can keep the item for yourself or sell it to acquaintances. Since you’re the one purchasing the item, you’ll know exactly what you’re packing. However, make sure the item is allowed for import into the country you’re traveling to. Here is the information regarding prohibited imports.
Your funds are held by our partner, the payment service Stripe, which ensures their safety until they are transferred to your bank account immediately after the successful delivery of the order.
Deliver the item to the customer and receive the money (purchase reimbursement + your reward), which we will unlock for you in your Personal Account. Leave a review about the customer. And smile :)