We regret that your payment did not go through. A payment decline can be caused by various reasons.
To resolve the payment issue for your order on the Parlaxy website, follow these steps:
- Make sure you have not exceeded the credit limit on your card.
- Check the validity of your card.
- If you used Parlaxy on your smartphone, try making the payment through a browser on your computer.
- If you used a browser on your computer, try to pay in a different browser.
- If you still encounter an error during payment, we recommend contacting your bank or card issuer for more information. Inform them that you are trying to make a purchase on the Parlaxy website.
- If the bank or card issuer has not received any transaction requests, this may indicate that the transaction was declined by our payment processor. Report this to our .
Parlaxy partners with a major payment company to offer convenient payment methods to our buyers. We and our partners analyze each transaction to prevent fraud, but sometimes transactions may be incorrectly flagged.
If you have problems with payment, contact for prompt assistance.
Alternatively, try using another payment method if possible.