Parlaxy is an international community where it is important to maintain communication between travelers and buyers. To get the necessary item, you will need to communicate with your traveler from time to time during the purchase process. Here are some tips on how to ensure a positive experience for both you and the traveler:
1. Order creation - preliminary conditions for the order:
- Provide as many details as possible about your item. This helps potential travelers deliver your item exactly as requested.
- Make sure the order includes a picture of the item.
- Check that the item's price is correct.
- Specify the required quantity of the item.
- Provide a detailed description. Many items have different variations (e.g., color, volume, size, etc.). Be as specific as possible in your requests so that travelers exactly understand what you need.
Once you've placed the order, potential travelers may ask you questions. You will receive an email notification (if enabled) about such messages. Please respond to messages as soon as possible so your traveler has enough time and information to accept the delivery of your item.
2. Receiving the order
Congratulations! You have accepted a delivery offer and made the payment. It's very important to follow up on messages. For example, the item you need might be out of stock in a retail store, or the delivery time might be extended. Your traveler will keep you updated and inform you of any updates to your order. The details of the item delivery are also discussed in the Parlaxy messenger.
Congratulations! You have accepted a delivery offer.
Remember:
- Communication between travelers and buyers is an important part of the Parlaxy service.
- All messages should be sent through the Parlaxy messenger. This ensures that Parlaxy can assist in case of a dispute (more about the money-back guarantee).
- Please respond to travelers' messages within 48 hours. Travelers, in turn, should also respond within 48 hours.
- Although Parlaxy is a reliable platform for travelers and buyers, issues may still arise. If you encounter any problems, know, and we will help you resolve them.