Thank you for shopping on Parlaxy! Here is some useful information on how Parlaxy works:
- Your payment is securely held in a Parlaxy escrow account until you confirm receipt of your goods. Your order is protected by the 100% Parlaxy money-back guarantee if you do not receive your goods.
- Your payment will not be transferred to the traveler until you confirm the delivery of your goods.
- Use the Parlaxy messenger, available on the website, to arrange delivery details with your traveler. You will receive email notifications when you get new messages. Be attentive, as your traveler may have questions about your order.
- Meet your traveler and receive your goods. After you confirm the delivery, we will transfer your payment to your traveler. For safety reasons, we recommend meeting in public places. You can read more about trust and safety here. Be sure to rate your traveler. Our two-way rating system ensures that both buyers and travelers have a positive experience with Parlaxy.
I want to cancel my order.
You can cancel your order until you accept the delivery offer and pay for the order. However, after accepting the offer and paying thw order, your payment is held in a Parlaxy escrow account, and only your traveler can cancel the order. Learn more about canceling an order here.