For buyers

How to order through Parlaxy?

How to place an order?

Who are the travelers?

What can I order through Parlaxy?

Can I order multiple items at once?

What does a regular order mean?

What makes up the final order amount?

I have created an order. What next?

I want to change the price of the order

How do I communicate with the traveler?

How to ensure the traveler will deliver my order?

What to do if I can't find a traveler?

My order has no delivery offers

What to do if the traveler doesn't respond to messages?

Why do I need to pay for the item in advance?

What happens after I pay for my order?

Why does the traveler buy the ordered item?

What's the difference between an order and a deal?

Can I, as a buyer, cancel my order?

I want to cancel my order

What happens if the traveler cancels my order?

Where can I pick up my order?

What to do if the traveler didn't show up for the meeting?

My item was delivered without packaging

My item was delivered without a receipt

My order was delivered damaged or incomplete. Can I get a refund?

I want to return the item or part of the order. What can be done?

In case of order cancellation, how do I get a refund?